FAQ

It Begs the Question...

FREQUENTLY ASKED QUESTIONS

The FYI on the FAQs

You’ve got questions? We’ve got answers. Take a look at what other guests have wondered most about, and feel free to drop us a line if you don’t see the info you’re looking for here.

General

A confirmation email will be sent directly to you upon completion of reservation.

Check in is after 3:00PM and Check out is before 11:00AM.  Early check-in may be available, please contact us on day of arrival at 1-844-940-0940

All of our Suits come with a fully stocked Kitchen that includes:

Microwave
Stove
Dishwasher w/detergent, as well as dish soap w/dish towels and cloth
Refrigerator (Full size)
Keurig
Toaster
Ice bucket
Kettle w/small and large frying pans
Pizza pan
Plates, bowls, cups, silverware and glasses for 4
Wine glasses and corkscrew
Standard kitchen utensils (cutting board, knives, large spoons, ladles, tongs, whisk, can opener)
Measuring cups/spoons with mixing bowls
Collander

Yes, all of our suites have a clothes iron and ironing board.  The facility also has a free guest laundry washer and dryer to use if you need to.

Yes, each suite bathroom includes a hair dryer for our guests to use. 

The Mapes Hotel does not have baby cribs or pack and plays so please plan accordingly.  We also do not offer roll-away beds either.  Some of our suites include a sleeper sofa.

Mapes Hotel is a Smoke Free Hotel.  No smoking is allowed.

Access to complimentary wifi is included with your room reservation.  

The internet access at Mapes Hotel is a complementary wifi service.  To access our free wifi please reference the details left in your room.

Mapes Hotel does not have a fitness center, but we have made arrangements for you to visit the Ripon College Fitness Center.  Please contact us if you are interested.

We currently do not offer room service.

We have an outdoor PATIO for you to enjoy!  For the respect of all, the patio closes at 11:00pm.

Mapes Hotel does not have a pool, but we have made arrangements for you to visit the indoor pool at the Ripon College Willmore Center.  Please contact us if you are interested.

Transportation/Directions

Parking is included in your room rate and is available for all guests of Mapes Hotel.  Parking directions can be found here.

Reservations

Free cancellation up to 72 hours from reservation for full refund.  Processing may take 10-14 days on credit card.

Minimum of 21 years old to make the reservation at Mapes Hotel.

All of the Mapes Hotel rooms are private rooms.  None of them are connecting. 

Yes, however access to the third floor rooms is only accessible by stairs.  The hotel does not have an elevator.

Restaurant

Currently under construction.

Yes, we have onsite outdoor parking on the west side of our hotel.  You can find our parking lot here.

Accounting

You are welcome to call our account services at 1-844-940-0940.

Currently we only accept credit cards for online reservations.

Pets

Pets are not allowed at Mapes Hotel.  IF you have a service dog, please contact us and provide the appropriate canine certification.

Meetings

Complete the Meeting Room reservation form here.